The capture of essential facts in the areas of WHAT, WHERE, and
WHEN is critical for an improved understanding of the situation and
serves as the foundation for effective cause generation and evaluation
in the next step of your analysis.
Building meaningful pairs of "Not Working" and "Working"
information provides contrast and focus on relevant information.
The feedback presented in this view indicates the accuracy of your facts
compared to the sample resolution - marking where you might want to
pay attention to a specific entry.
Practice probing for information in the "Working" column to
boost your effectiveness and provide a solid foundation for
the next steps in your analysis.